These terms govern use of the Willow Curtains website. The website is operated by WILLOW CURTAINS LTD, company number 16842397, with registered office at Unit 4 Symmetry Park Gold Road, Stratton Business Park, Biggleswade, SG18 8YY. If you do not agree to these terms, please do not use the website.
Website information
We aim to keep the website accurate and useful, but information, imagery, descriptions, availability and project examples may be updated. Website content is general information and does not by itself create a binding quotation, order or contract.
Enquiries and quotations
Sending an enquiry does not oblige you to buy and does not oblige us to accept a project. Any quotation, scope, specification, price, timing, payment arrangement, delivery, measuring or fitting requirement that applies to a particular job should be confirmed in the quotation, order confirmation or other written project documentation supplied for that job.
Contract formation
A contract for goods or services is formed only when the relevant order or proposal has been accepted in accordance with the written terms supplied for that transaction. Nothing on this website should be treated as an automatic acceptance of an order.
Products, materials and specification
Textile appearance can vary with lighting, screen settings, dye batches, pattern placement and the characteristics of natural or manufactured materials. Samples, measurements and final specifications should therefore be considered as part of the quotation or ordering process where relevant. Product and hardware availability may change.
Measuring, fitting and site conditions
Where measuring or fitting is included, the exact scope is confirmed for the project. Customers should disclose relevant access, building, fixing-surface or site information that may affect safe and practical installation. Any specialist requirement outside the agreed scope should be discussed before work proceeds.
Pricing and VAT
Prices and tax treatment are confirmed in the relevant quotation or transaction documents. We do not use this website to make a general representation about VAT status or rates that may not apply to every transaction.
Consumers and business customers
Some legal rights and remedies differ between consumers and business customers. Nothing in these website terms is intended to exclude or restrict rights that cannot lawfully be excluded, including applicable statutory consumer rights.
Intellectual property
Unless stated otherwise, the website design, branding, written content and original site assets are owned by or licensed to WILLOW CURTAINS LTD. You may view the website for normal personal or business evaluation. You must not reproduce, republish, sell, scrape or commercially exploit substantial parts of the website without permission or another lawful basis.
Acceptable use
You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with operation of the site, use automated tools in a way that causes unreasonable load, or use the website for unlawful purposes.
External links and services
The website may link to or embed third-party services, including Google Maps. We do not control third-party websites and are not responsible for their content, availability or privacy practices. Their own terms may apply when you use them.
Liability
We do not exclude liability where exclusion is unlawful. Subject to that, use of this informational website is at your own risk and we are not responsible for losses caused solely by relying on general website content instead of an agreed quotation or project specification. Any liability relating to an actual supply of goods or services is governed by the terms applicable to that transaction and by applicable law.
Availability and events outside reasonable control
We may suspend or change the website and cannot guarantee uninterrupted availability. Where an actual project is affected by events outside reasonable control, the position will be dealt with under the applicable contract and law rather than by these general website terms alone.
Privacy
Personal information is handled as described in our Privacy Policy and Data Protection Policy.
Changes to these terms
We may update these website terms from time to time. The version published on the website applies to use of the website from the date it is made available.
Governing law
These website terms are governed by the laws of England and Wales. The courts with jurisdiction will be determined by applicable law, including any mandatory consumer protections that apply.