Terms & Conditions
These terms govern use of the Willow Curtains Ltd website and general enquiry interactions unless separate written terms are agreed.
1. Website use
This website is provided for general information and business enquiry purposes. By using the website, you agree not to misuse it, attempt unauthorised access, copy protected material unlawfully or submit false, harmful or misleading information.
2. Business enquiries
Information on the website does not constitute a binding offer to supply goods or services. Product and service availability depends on order requirements, fabric, specification, measurement, timing and commercial suitability.
3. Pricing and quotations
Prices are not displayed on the website. Pricing is available on request and may only be confirmed after reviewing the relevant requirements. Quotations may be subject to measurement, specification, materials, labour, lead time, delivery and any additional terms stated in writing.
4. Contract formation
No contract is formed simply by submitting an enquiry form. A contract may only arise when terms are agreed, an order is accepted, and any required deposit, payment or written confirmation is completed.
5. Measurements and specifications
Customers and trade contacts are responsible for providing accurate information unless we expressly agree otherwise in writing. Incorrect measurements, incomplete details or changes after quotation may affect price, lead time or suitability.
6. Intellectual property
Website text, logo artwork, layout, imagery, graphics and code are protected by intellectual property rights. You must not copy, reproduce or republish website materials without permission, except as allowed by law.
7. Liability
We take reasonable care to keep website information accurate, but we do not guarantee that the website will be error-free, uninterrupted or suitable for every purpose. Nothing in these terms limits liability that cannot legally be limited.
8. External links and maps
The website may include links or embedded content from third-party services. We are not responsible for third-party websites, policies or service availability.
9. Governing law
These terms are governed by the laws of England and Wales. Disputes will be handled through the courts of England and Wales unless mandatory law requires otherwise.